Frequently Asked Questions

Find answers to common questions about Digital Card Studio

Showing 27 questions
How do I create my first digital business card?

Creating your first card is easy! Sign up for a free account, go to the dashboard, click "Create New Card", fill in your information, choose a template, and customize the design. Your card will be live instantly with a unique URL.

Do I need to download an app?

No! Digital Card Studio works entirely in your web browser. Recipients don't need an app either - they can view your card on any device with a web browser.

How long does it take to set up?

Most users complete their first card in under 5 minutes. You can start with basic information and add more details later.

Can I have multiple business cards?

Yes! You can create unlimited cards on all plans. This is perfect for having different cards for work, personal projects, events, or different roles.

What information can I include on my card?

You can include: name, photo, job title, company, contact details (email, phone, WhatsApp), social media links, bio, website, address, products/services, photo gallery, education, and awards.

Can I customize the design of my card?

Absolutely! Choose from pre-designed templates or customize colors, fonts, layout, and which fields to display. Premium plans offer even more customization options.

Can I add my company logo?

Yes! You can upload your company logo, profile photo, product images, and create a photo gallery. All images are automatically optimized for fast loading.

How do I share my digital business card?

You can share your card via: direct link (URL), QR code (download as PNG or SVG), NFC tag, or social media. Each card has a unique, memorable URL like digitalcardstudio.com/card/your-name.

What is a QR code and how do I use it?

A QR code is a scannable image that links to your card. Download your QR code from your card settings, then print it on materials, add it to email signatures, or display it at events. Anyone can scan it with their phone camera.

Can I use NFC tags?

Yes! You can write your card URL to NFC tags (like stickers or cards). When someone taps their phone on the tag, your card opens instantly. We provide the NFC payload in your card settings.

Can recipients save my contact to their phone?

Yes! Every card has a "Save Contact" button that downloads a vCard (.vcf) file. This works with all phones and automatically adds your information to their contacts.

Can I see who viewed my card?

Yes! The analytics dashboard shows total views, unique visitors, view trends over time, referral sources, and geographic data. All data is anonymized to protect visitor privacy (GDPR compliant).

How accurate is the analytics?

Very accurate! We track views server-side, so they can't be blocked by ad blockers. We use IP anonymization and don't track personal information to ensure privacy compliance.

Can I track which QR code was scanned?

Yes! Analytics show referral sources, so you can see if views came from QR codes, direct links, social media, or other sources.

Is Digital Card Studio really free?

Yes! Our free plan includes unlimited cards, QR codes, basic analytics, and all core features. Premium plans add advanced analytics, custom domains, and priority support.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. All payments are processed securely through Stripe.

Can I cancel anytime?

Yes! You can cancel your subscription anytime from your account settings. Your cards will continue to work, but you'll lose access to premium features at the end of your billing period.

Do you offer refunds?

We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact support within 30 days for a full refund.

Is my data secure?

Yes! We use industry-standard encryption (HTTPS/TLS), secure authentication, and follow OWASP security best practices. Your data is stored in secure, SOC 2 compliant data centers.

Who can see my information?

Only people with your card link can see your information. You control what information appears on each card. You can deactivate or delete cards anytime.

Do you sell my data?

Never! We don't sell, rent, or share your personal information with third parties for marketing purposes. Read our Privacy Policy for full details.

Are you GDPR compliant?

Yes! We're fully GDPR compliant. We anonymize IP addresses, provide data export/deletion, and only collect necessary data. EU users' data is stored in EU data centers.

What browsers are supported?

Digital Card Studio works on all modern browsers: Chrome, Firefox, Safari, Edge, and mobile browsers. We recommend keeping your browser updated for the best experience.

Does it work offline?

The app requires internet to load initially, but we use Progressive Web App (PWA) technology to cache content for faster loading. Recipients need internet to view cards.

What image formats can I upload?

We accept JPEG, PNG, and WebP images. Images are automatically optimized and converted to WebP for fast loading. Maximum file sizes: 5MB for profile photos, 10MB for logos.

Can I use my own domain?

Yes! Premium plans allow custom domains (e.g., card.yourcompany.com). Contact support to set this up.

Do you have an API?

We're currently developing a public API for enterprise customers. Join our waitlist or contact sales for early access.

Still Have Questions?

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